Keith Laycock2024-09-23
When I was in the market for new impact rated windows for my house, I realized that you might be dealing with a manufacture or a reseller. It seems that the manufacturing process for windows is not perfect as I read in the reviews. Therefore, it was important to find a company that would support their product and had great customer service. I started by looking at company’s Better Business Bureau accreditation and rating (BBB.org) and their Google reviews. West Coast Windows has been in business for over 33 years. They were BBB Accredited and A+ Rated, and they had very good Google reviews (4.9 out of 5). Their contractor licenses were also in order (see the BBB.org website links). I received quotes from three different vendors. Not only was West Coast the least expensive, but everyone I worked with was professional, friendly and efficient. Jordan met with me to measure the windows and provide the quote, Wilbur and Leo installed the windows (they did a great job as I watched throughout the day), Dave and Norma provided the follow-up support in the office, and Ray completed the window details after the county inspection. All permits and documentation were forwarded to me in a very timely manner. The service from West Coast was amazing! They stand behind their work, and therefore I have no problem recommending them to my friends and family.Miguel Ernesto Cortina Hernández2024-09-14NiceGlen Kemp2024-08-02Dave’s and his crew delivered a top quality product installed by experienced and knowledgeable craftsmen, who are longtime employees of West Coast Windows. We not only received the best product and service, we also got the best price of six estimates, including Anderson, Home Depot, Lowes, and New South Windows.R Mc2024-07-23Outstanding, family-owned business. Windows, French Doors, Hurricane Panels - they nailed all of it. Dave and his team of installers are the best around. I even had one window lose the argon between panes (over one year after installation) - they made sure I received a replacement promptly. Great prices, too!Brandyce Trowell2024-07-17Its hard to find home improvement companies that deliver on commitments. This company is one of those. They have done windows and front doors for us. I hope they are around for many many years to come bc they will be our go to for windows and doors moving forward. Thanks for being a stand up, respectable company.Trey Brock2024-07-13We have a home that was built in 1981 with the original windows and 3 sliding glass doors that we wanted to replace. We also requested replacement of 3 exterior doors. West coast came out and measured and gave us a quote that was reasonable and fair. They gave us an eight week turnaround for installation and that is exactly what happened!! Their installation team was EXCELLENT and did a Great Job!! So happy with the product and they look great!!Karen LoBianco2024-07-12I am so happy we chose this company for our hurricane impact windows. Jordan came and measured every windows as well as 3 sets of sliding glass doors. Gave us a price that was lower than another company we had a quote from. Dave then came and remeasured and placed our order. Two wonderfully polite and efficient men, Wilbur and Leo, did the installation and did a great job of cleaning up. The county inspector was very complimentary about the job they did. Ray another employee came out to do the finishing after the inspection. We highly recommend Dave and his companyMarilyn Rogers2024-07-11The quality of windows they offer, the prices and workmanship are exceptional. I had six windows replaced early this year. The remaining seven windows were just replaced. Jordon was friendly and patient with me as I made a decision on the type of window I wanted. No high pressure! Dave was kind, informative and helpful. Wilber and Leo installed my first set of windows. They were great! I was so impressed I requested them for my last set of windows. They were friendly, professional and experts on installing. When finished they cleaned the areas. The county inspector said he was impressed with the windows and workmanship. I love my new windows! I highly recommend this company!!!Candice Bailon2024-04-30Jordan and Dave are easy to work with and work hard to get the best results for the customer. The installation process for 2 sliding doors was painless with little to no dust and clean up. The inspection was quick and we were able to close out the job soon after. They shared info about a rebate from TECO and instructions. You’ll need stickers that are on your doors. Make sure you give thought to the details of your door opening operation(swing) prior to the contract and that the contact matches. They really went out of their way to make sure we had exactly what we envisioned!Load more
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